About Us

Welcome to WSC Performance
We are a small, family run, performance motorcycle parts company.  All the parts we offer are of high quality, sourced from official distributors or direct from manufacturer and we always aim to provide them at the best price possible. 

We pride ourselves on a few key values

• We will not directly spam you with emails weekly offering new products and discounts
• We aim to keep stock of all our products
• We are UK based and all UK orders are usually dispatched within 1 working day
• Customer Service
• 
  

The founder and only Director - Simon Collington, has riden bikes for over 20 years including race bikes, naked bikes and the odd supermoto.  Simon has a passion for riding and racing.  In 2017 he took sole responsibility for the company and began growing the company whilst supporting the UK motorcycle racing industry.  Since then he has supported racers in both Club and National championships, with 2023 being a pivotal year - purchasing a race bike and starting the seeds of his first National Championship race team in the BMW F900R Cup supporting the British Superbikes.

Over the years of support and growth, there has been plenty of learning and nearly all the products offered at WSC Performance have been used or tested by us, and that ensures the products our customers buy are the highest quality.

We continue to aim for better understanding, knowledge and experience, and as a result we will always look for new adventures, new talent and new products.

Because we aim to offer the best parts, and the best prices possible, its very rare you'll see a sale.  But if you are looking for some great prices on graded/clearance products - check out our Sale section

Delivery

We aim to stock all products listed on Ebay, and therefore purchases placed before midday Monday - Friday are usually dispatched the same day however, all orders are posted within 1 working day.
We offer free Uk Mainland delivery on all our products.  This is usually an economy service unless stated otherwise in the listing.  All orders can be upgraded to a quicker service.  We quote 48hr delivery due the potential of next day dispatch when ordered later in the day.

• <2kg Small and Medium Parcels will be sent by Royal Mail 48.  This can be upgraded to Royal Mail 24 at Checkout
• >2kg Medium Parcels will be sent by Royal Mail 48.  This can be upgraded to Royal Mail 24 at Checkout
• Large Parcels will be sent by EVRI 3-5 day tracked service.  This can be upgraded at Checkout to UPS Standard Next business day.

Warranty

All products sold by WSC Performance are genuine and come direct from either the Manufacturer or Official Distributor.  Unless stated otherwise, all products come with a standard 12 Month manufacturer warranty.  In the unlikely event that your product develops a fault, please contact us and we will contact the manufacturer or distributor to arrange a repair or replacement.
Most warranty claims will require a return and assessment by the manufacturer to assess the cause of the fault.  The manufactures decision is final, and If any fault or failure appears to be from neglect or improper use, the product may be disposed of with no replacement or return.
We (WSC Performance) have no liability with regard to any claim in respect of failure due to failing to comply with warranty conditions or improper use.  Returns will be at the the customers expense.
All parts are recommended for fitment by a qualified installer.
 

Terms

Note - All Photos are stock images for advertisement purchases only and may not be the actual item you're buying. Most represent the same or similar item. Sprockets will be a stock image to represent the rear sprocket although, as many sprockets have a similar design, we use a stock sprocket, this may not be the item in the photo. Front sprockets are likely to be of similar design but just a representation of your purchase, the chain photographed will always be the DID VX Pro Street chain. 
The item that you receive will be of similar design, but as described in the listing and correct fitment for the bike advertised in the title. If you wish to see the item specifically, we photograph them as separate listings on our website.
 

Missing parcels

Royal Mail untracked services are not classed as missing for 15 working days and may delay us in being able to sort a replacement or refund until confirmed missing. We need to offer these services to enable the availability of free delivery on all products.
Missing tracked parcels will require "investigation" through the relevant courier company, and although we will endeavour to sort a replacement or refund, this can only be done following this investigation.
We can not be held responsible for any delays in both dispatch or delivery.
 

30 Day Returns

Returns
If you change your mind and no longer require your item, we have a 30 day return policy. The item must be returned in new condition including the items packaging. Any defects in the product or packaging may result in a reduction in the refund fee. If an item is found to have been used or fitted prior to return, a refund is likely to be rejected as we will have to dispose of the item.*
 
Incorrect/Faulty items
We endeavour to send you correct and accurate items and can only apologies if there is a problem with your order. We will try to resolve any issues efficiently. If you receive the wrong or a faulty item, please contact us immediately (there is no specific return time under this condition). We request that you return the item as sent (we accept packaging may be damaged), as this is likely a fault with us or the item, we will pay your postage and replace as required (please use an appropriate service for delivery as excessive postage claims may be rejected).* 
 
We are responsible for items arriving with our customers, any returns are the customers responsibility, we recommend adding insurance to ensure your courier is responsible for any loss or damage caused in transit.
 
*It pains me to add this condition - We will need to inspect all returns prior to any refund or replacement, previously we have aimed to replace the part for customers next day to ensure you have the minimum disruption due to the unforeseen circumstances. Unfortunately we are seeing items then not returned by some customers.
We all make mistakes and the trust goes both ways. We are an honest family company with a passion for motorcycles and want to make our customers happy.