We offer a 30 days returns policy!
We make returns easy - If you change your mind, you are able to return item(s), hassle free, within 30 days of receiving your order. Please contact us with your order number prior to returning any items.
If you have ordered an incorrect item(s) or have changed your mind please see the below conditions.
-You will be responsible for the return postage. We recommend insurance to cover the full value of the item being returned as items that do not arrive will not be refunded.
-for UK orders, Items being exchanged will be swapped at no charge. Items returned for refund will be refunded with restocking/postal fee of £3 for Items under 2kg, £5 for Items over 2kg. For international orders, Items for exchange will be exchanged based on a fee for the delivery rates based on your dispatch address. Fees above are the same for refunded Items, however there will be no refund on the original shipping fees.
-All items returned must be in original condition including both the product and the packaging to guarantee a full refund against the item(s) purchase price.
-Items opened will incur a 20% restocking fee - many companies will charge you this even if the item is not open.
-Any items outside of these standards will be assessed on a case by case basis. If the item is returned damaged, there will be no refund value available
-Any item not collected from a courier or customs agent are not our responsibility and loss or damage will not be covered as a result.
Have a problem with your order? Contact us so we can arrange to sort the issue out for you.